Lumo Energy Discount: Grab a $25 eGift card as a bonus on sign up

Q: How long does it take to receive my $25 credit?

The credit is applied to your account within 10-15 business days of sign-up, typically after your first bill is generated. You’ll receive email confirmation when it’s ready to use.

Q: Is the $25 offer available in all of Australia?

No. The referral offer is available only in Victoria and South Australia, where Lumo Energy operates. Customers in NSW, QLD, WA, and TAS are not eligible.

Q: Is there a time limit on using my eGift Card?

Yes. Your $25 eGift Card credit expires 12 months after it’s applied to your account. Use it before expiration or lose the balance.

Claim Your $25 eGift Card When You Switch to Lumo Energy

Lumo Energy is offering new customers a fantastic opportunity to save money while switching to a trusted, Australian-owned energy provider.
By using our referral code when you sign up, you’ll receive a $25 eGift Card — completely free.
This comprehensive guide explains everything you need to know about Lumo Energy’s discount offer, why thousands of Australians are switching, and how to claim your bonus.

What Is Lumo Energy’s $25 eGift Card Offer?

Lumo Energy operates a refer-a-friend program that rewards both new customers and existing customers when a referral is completed.
Here’s what you get:

The New Customer Offer

$25 eGift Card upon successful sign-up and account activation.
Valid at major Australian retailers including
Coles, Woolworths, JB Hi-Fi, Myer,Hoyts, and David Jones
No strings attached—the credit is applied to your account automatically after yourfirst billing cycle
Available in both Victoria (VIC) and South Australia (SA) where Lumo operates

Bonus Structure

Once you are signed up, you can refer your own friends using your unique referral code:

You get: $25 eGift Card credit
Your friend gets: $25 eGift Card credit
Both credits are applied after successful sign-up and activation

This means you can refer multiple friends and accumulate eGift card credits—there’s nolimit to how many friends you can refer.

Why Switch to Lumo Energy? Key Benefits

Competitive Electricity Rates

Lumo Energy consistently offers some of Victoria and South Australia’s most competitive electricity rates. According to Canstar Blue’s 2025 analysis, Lumo locked in five-star ratings for overall satisfaction, with particularly strong ratings for:

Value for money (5 stars)
Customer service (5 stars)
Ease of sign-up (5 stars)

For Victorian customers, Lumo’s Lumo Plus plan offers estimated annual costs around $1,309—significantly below the reference price and cheaper than many competitors.

Australian-Owned and Operated

Lumo Energy is owned by Snowy Hydro, a leading Australian renewable energy generator that has been operating since 1949. This means your energy bills support an Australian company committed to clean, sustainable power generation.

Predominantly Renewable Energy

Lumo’s parent company, Snowy Hydro, generates approximately 74% hydroelectric power, making Lumo one of Australia’s greenest energy options. The company is also carbon-neutral certified and offers GreenPower plans for customers who want 100% renewable electricity.

Award-Winning Customer Service

Lumo Energy has been recognized repeatedly for exceptional customer service:

Canstar Blue 2024/2025: Five-star customer service rating
Rated as a top provider for customer service seekers
24/7 Self-Service Support: Access your account, pay bills, and manage your energy online anytime

No Lock-In Contracts or Exit Fees

Switch at any time without penalty
No exit fees when leaving the plan
Flexible fortnightly or monthly payment options
No fixed contract periods—leave whenever you choose

Solar-Friendly Plans and Competitive Feed-In Tariffs

If you have rooftop solar panels, Lumo offers competitive solar feed-in tariffs:

Rates around 12-12.5 cents per kWh
Feed-in rates higher than many competitors
No discrimination against solar customers

Rewards Program (South Australia)

SA customers get access to the Lumo Rewards™ program, offering:

4,500+ discounts with major Australian retailers
Bonus Lumo Rewards Credits on sign-up
Additional credits for paying bills on time
Access to discounts at JB Hi-Fi, Coles, Flight Centre, and hundreds of other retailers

Service Areas: Where Does Lumo Energy Operate?

Victoria (VIC)

Lumo Energy provides electricity to residential and business customers across all of Victoria, including:

Greater Melbourne and surrounding suburbs
Regional Victoria (Bendigo, Ballarat, Geelong, etc.)
All areas connected to the Energex and Powercor networks

Victorian Plans Available:

Lumo Plus (fixed rate, $1,309/year estimated)
Lumo Value (variable rate)
Victorian Default Offer (standard government offer)
Solar-specific plans
100% GreenPower options

South Australia (SA)

Lumo Energy provides electricity and gas to customers across South Australia, including:

Greater Adelaide and surrounding areas
Regional South Australia
All areas connected to SA Power Networks

South Australian Plans Available:

Lumo Plus (fixed electricity rates)
Gas plans
Solar plans
Lumo Rewards-eligible plans with bonus credits on sign-up

Note

Lumo Energy does not currently operate in New South Wales, Queensland, Western Australia, or Tasmania. However, customers can check the Lumo website to see if their postcode is eligible.

How to Claim Your $25 eGift Card: Step-by-Step Guide

Claiming your Lumo Energy discount is simple and takes just a few minutes. Follow these steps to secure your $25 eGift card.

Step 1: Obtain a Referral Code

To claim the new customer offer, you’ll need a valid Lumo Energy referral code. You can use ours right here: https://www.lumoenergy.com.au/refer/?referralCode=8707452

Step 2: Go to Lumo Energy’s Website

Visit www.lumoenergy.com.au and click “Sign Up”

Step 3: Enter Your Details

Input your property address (must be in VIC or SA)
Confirm the address is eligible for Lumo Energy service
Enter your personal details (name, contact info, email)

Step 4: Review Your Plan Options

Choose between fixed and variable rate plans
Select your plan term and rate type
Review estimated monthly costs
Add any optional services (solar plans, GreenPower, carbon offset)

Step 5: Confirm Your Details

Review your account summary
Confirm your sign-up information
Accept Lumo Energy’s terms and conditions
Submit your application

Step 6: Wait for Activation

Your Lumo Energy account will be created
Activation typically occurs within 10-15 business days
You’ll receive confirmation via email
Your $25 eGift card credit will be applied to your account after the first billing cycle

Step 7: Use Your eGift Card

Once applied, you can use your $25 credit at:

Coles (grocery shopping, household items)
Woolworths (groceries, fresh food, general merchandise)
JB Hi-Fi (electronics, computers, accessories)
Myer (clothing, home goods, beauty products)
Hoyts (cinema tickets and snacks)
David Jones (fashion, home, beauty)

The Real Savings Calculation

Your $25 eGift Card is just the beginning. The real savings come from Lumo’s competitive rates:

Average Victorian household saves $150-250 annually by switching to Lumo (vs. standard reference price)
Multiply that by the 5+ years you’ll likely stay: $750-1,250 in total savings
The $25 bonus is essentially a “thank you” on top of ongoing rate savings

Understanding Lumo Energy’s Referral Program Terms

To avoid confusion, here are the key terms and conditions:

Eligibility Requirements

You must be a new Lumo Energy customer (not switched providers before)
Your property must be in an eligible postcode (Victoria or South Australia)
You must be the property owner or primary leaseholder
Residential customers only (business meters are ineligible in some cases)

How the Referral Code Works

The referral code must be entered before completing your sign-up
Each referral code generates two $25 eGift Card credits (one for you, one for the referrer)
Codes can be used once per new customer only
You cannot refer yourself or sign up multiple times for the bonus

Timing of the eGift Card Credit

The $25 credit is applied after your account is activated and your first bill is generated
Timeline: typically 10-15 business days after sign-up
Credit appears in your account as a balance or voucher
You have 12 months to use the credit before it expires

Using Your eGift Card

Non-transferable (cannot be gifted to others)
Cannot be exchanged for cash
Valid at participating retailers only (Coles, Woolies, JB Hi-Fi, Myer, Hoyts, David Jones)
Must be used within expiration date

Residency Requirements

You must remain a Lumo Energy customer for a minimum of 75 days to retain the referral bonus
If you disconnect early, the bonus may be forfeited
Disconnection fees may apply (see plan terms)

Frequently Asked Questions About Lumo Energy's Discount

Can I use the $25 eGift Card at any store?

No. The $25 eGift Card is valid only at participating retailers: Coles, Woolworths, JB Hi-Fi, Myer, Hoyts, and David Jones. It cannot be used at other retailers or exchanged for cash.

How long does it take to receive my $25 credit?

The credit is applied to your account within 10-15 business days of sign-up, typically after your first bill is generated. You’ll receive email confirmation when it’s ready to use.

Is the $25 offer available in all of Australia?

No. The referral offer is available only in Victoria and South Australia, where Lumo Energy operates. Customers in NSW, QLD, WA, and TAS are not eligible.

Can I use someone's referral code if I've been a customer at a different provider?

If you’ve never been a Lumo customer, you’re eligible for the new customer bonus, even if you’ve been with other energy providers. Lumo considers “new customer” as your first time signing up with them, not whether you’ve used other providers.

What happens if I move house—do I keep the $25 credit?

The credit remains on your Lumo Energy account. If you transfer your account to a new property, the balance transfers with it. If you disconnect entirely, you may forfeit unused credit.

Is there a time limit on using my eGift Card?

Yes. Your $25 eGift Card credit expires 12 months after it’s applied to your account. Use it before expiration or lose the balance.

Can I combine the $25 with other Lumo Energy discounts or promotions?

The $25 referral bonus is separate from your energy bill discounts. Both benefits apply. Additionally, SA customers can earn Lumo Rewards credits on top of the referral bonus.

If I disconnect from Lumo, can I sign up again with a new referral code?

Once you’ve been a Lumo customer, you’re no longer considered a “new customer,” so you won’t be eligible for the referral bonus on re-sign-up. The offer is one-time per person.

Why Now Is the Right Time to Switch to Lumo Energy

Energy Prices Remain Elevated
Australian energy prices have fluctuated significantly over the past two years. While some relief has come through government initiatives and increased competition, prices remain higher than pre-2022 levels. Switching to a competitive provider like Lumo is one of the fastest ways to reduce your energy costs.

Limited-Time Promotions Are Active
The $25 eGift Card referral bonus is an active promotion, but energy provider offers change frequently. Taking advantage now ensures you capture this bonus.

Victorian and SA Residents Have Choice
Competition among energy retailers in Victoria and South Australia has increased, giving customers genuine negotiating power. Lumo’s consistent five-star ratings for value, customer service, and ease of sign-up reflect this competitive environment.

Renewable Energy Commitments Matter More
With climate change front and center, more Australians are prioritizing renewable energy providers. Lumo’s 74% hydroelectric generation and carbon-neutral certification appeal to environmentally conscious customers—and the company doesn’t charge a premium for this commitment.

The Bottom Line: Is Lumo Energy Right for You?

Lumo Energy is an excellent choice if you:

Live in Victoria or South Australia
Want competitive electricity rates without lock-in contracts
Value customer service and ease of sign-up
Care about renewable energy and environmental sustainability
Want the flexibility to switch if you find a better rate
Appreciate Australian-owned companies

The $25 eGift Card bonus is a genuine benefit that:

Requires no effort beyond entering a referral code at sign-up
Provides immediate value at major retailers you already use
Represents additional savings on top of competitive energy rates
Can multiply if you refer friends and family

You might consider other providers if:

You live outside Victoria and South Australia
You prioritize the absolute lowest rates regardless of other factors
You want bundled electricity and gas (though Lumo offers gas in SA)

How to Get Started: Your Action Steps

Today (Immediate Action)

Obtain a referral code (ask a friend, check Reddit, or contact Lumo customer service)
Visit lumoenergy.com.au
Click “Sign Up” and enter your property details
Confirm your postcode is eligible

Next 5 Minutes

Proceed through the sign-up form
Select your preferred plan (Lumo Plus for fixed rates, or variable if you prefer flexibility)
Don’t forget: Enter your referral code when prompted
Review and confirm your application

10-15 Business Days

Your Lumo Energy account activates
Your $25 eGift Card credit is applied
You receive email confirmation
First energy bill arrives (you’ll see any discounts applied)

Day 1+ (Ongoing)

Use your eGift Card at Coles, Woolies, JB Hi-Fi, Myer, Hoyts, or David Jones
Enjoy competitive energy rates
Monitor your bills to confirm the savings
(Optional) Refer friends and family using your new referral code for additional bonuses

*This page offers a referral code for Lumo Energy. DealWombat.com has no other relationship with Airalo. Please ensure this product is right for you before signing up.

Page last updated: September 2025